Frequently Asked Questions


Detail 1

Q: How do I know which facial is right for my skin?

A: Jennifer will provide a consultation about any skincare concerns and make treatment recommendations.


Q: What should I expect during my first treatment?

A: After a consultation about services, Jennifer will leave the room, and you will undress to your comfort level in the dressing room and wear a wrapped gown. Once you are ready, Jennifer will return and begin your service.


Detail 3

Q: How often should I get a facial?

A: Depending on your skincare needs, Jennifer recommends a facial every four weeks, but treatments are fully customizable and tailored for you.


Q: How should I prepare for my chemical peel? What should I avoid after my chemical peel?

A: If you use retinol products, avoid using them for 2-3 days before your chemical peel, as retinol can cause increased sensitivity. After your chemical peel, avoid direct sun exposure until you have finished peeling, and limit intense exercise until you begin peeling, as this can cause water blisters. Once you begin peeling, you are welcome to return to your usual exercise routine. Additionally, you should avoid using any skincare products besides the recommended products in your consultation, and cleanse your skin gently without rubbing or pulling on the skin. 


Q: Can I combine a facial with other treatments?

A: Absolutely! All treatments are tailored for you! You can dermaplane, wax, receive a brow tint, etc. Be sure to talk to Jennifer about any add-ons or services you would like to include in your skincare treatment.


Q: What is your cancellation or rescheduling policy?

A: Please kindly cancel or reschedule your appointment within 24 hours of your scheduled appointment. Missed appointments may be subject to a fee or loss of deposit.


Q: Do you accept walk-ins or are you appointment only?

A: Currently, we are by appointment only.


Q: Do you sell gift cards or offer packages?

A: Yes, we sell gift cards and offer packages and promotions. Be sure to follow us on social media for more details!